# Supplier Order Manager

{% updates format="full" %}
{% update date="2026-05-01" %}

## Product Overview

* **Digital Worker Name:** Supplier Order Manager 2.0
* **Release Version:** Q1 2026
* **Release Date:** 1 May 2026

### **What's New**

This release extends the Supplier Order Manager Digital Worker with enhanced Supplier Communication capabilities and broader support for IFS Applications 10 (Apps10) across selected areas of the solution.  

The enhancement strengthens purchase order confirmation follow-up by automating key communication steps for released but unconfirmed orders, while maintaining control, traceability, and alignment with existing procurement processes.  

It also expands adoption opportunities by enabling parts of the overall Supplier Order Manager Digital Worker capability set to be used across a wider ERP landscape. 

#### What’s new at a glance: 

* Enhances the Supplier Order Manager Digital Worker with new Supplier Communication capabilities for purchase order follow-up. 
  * Supports automated release of planned orders as part of the confirmation management process. 
  * Send reminder emails for purchase orders that have been released but remain unconfirmed. 
  * Applies reminder controls to avoid repeat follow-up when a reminder has already been sent within the last 7 days. 
  * Logs follow-up and communication events to purchase order history for improved traceability and auditability. 
* Expands support for selected Supplier Order Manager Digital Worker capabilities in IFS Applications 10 (Apps10). 

### Changes in Product Offering

<details>

<summary>New or Enhanced Functionality</summary>

This release enhances the Supplier Order Manager Digital Worker with supplier communication capabilities for purchase order follow-up and expands support for selected capabilities in IFS Applications 10 (Apps10).

</details>

<details>

<summary>Deprecated Functions</summary>

Not applicable.

</details>

<details>

<summary>Removed Functions</summary>

Not applicable.

</details>

### Release Scope & Constraints&#x20;

<details>

<summary>Supported Scenarios</summary>

* Reminder communications apply to released purchase orders that remain unconfirmed.&#x20;
* Supports both IFS native email sending and Loops email sending, allowing greater flexibility and customization of supplier communications.&#x20;
* Supports supplier communication through EDI in addition to email-based follow-up.&#x20;

</details>

<details>

<summary>Known Limitations &#x26; Edge Cases</summary>

The Incoming Purchase Order Route capability, which provides additional control over purchase order confirmation handling, is currently available only in IFS Cloud and is not included in Apps10 support for this release.

</details>

### Prerequisites

This section outlines the customer-side prerequisites that must be in place to successfully set up and use the Supplier Communication capability of the Supplier Order Manager Digital Worker in IFS Cloud, as well as the supported Supplier Order Manager capabilities in Apps10.&#x20;

These prerequisites are in addition to any configuration performed within IFS Loops. &#x20;

#### Supported Versions&#x20;

**IFS Cloud Compatibility:** &#x20;

<table data-header-hidden><thead><tr><th width="210.54296875"></th><th width="83.37109375"></th><th width="78.7109375"></th><th width="79.86328125"></th><th width="76.98046875"></th><th width="83.04296875"></th></tr></thead><tbody><tr><td> </td><td><strong>Version</strong> </td><td></td><td></td><td></td><td></td></tr><tr><td> <strong>Feature</strong></td><td>26R1 </td><td>25R2 </td><td>25R1 </td><td>24R2 </td><td>24R1</td></tr><tr><td>Supplier Communication  </td><td><ul><li> </li></ul></td><td><ul><li> </li></ul></td><td><ul><li> </li></ul></td><td><ul><li> </li></ul></td><td><ul><li> </li></ul></td></tr></tbody></table>

**Apps10 Compatibility:**&#x20;

<table data-header-hidden><thead><tr><th width="279.3515625"></th><th width="90.34375"></th></tr></thead><tbody><tr><td><strong>Feature</strong> </td><td><strong>Apps10</strong> </td></tr><tr><td>Supplier Email Parsing </td><td><ul><li> </li></ul></td></tr><tr><td>Direct Purchase Order Confirmation </td><td><ul><li> </li></ul></td></tr><tr><td>Incoming Purchase Order Confirmation </td><td>x </td></tr><tr><td>Purchase Order Exception Handling &#x26; HITL </td><td><ul><li> </li></ul></td></tr><tr><td>Purchase Order Confirmation with Differences </td><td><ul><li> </li></ul></td></tr></tbody></table>

#### **Technical prerequisites:**&#x20;

To enable automated supplier communications for Supplier Order Manager, customers must have the following technical setup in place:&#x20;

* Invoice mailbox configured for inbound/outbound supplier communications&#x20;
* Appropriate IFS Cloud components and APIs assigned to the service user permission sets for that digital worker identity, including:&#x20;

**IFS Cloud Components & Permission Sets:** &#x20;

| **Component** | **API Name**            |
| ------------- | ----------------------- |
| PURCH         | PurchaseOrdersHandling  |
| PURCH         | PurchaseOrderHistEntity |
| FNDBAS        | Print Dialog            |

To enable capabilities of Supplier Order Manager in Apps10, customers must have the following technical setup in place:&#x20;

* Invoice mailbox configured for receiving purchase order confirmations&#x20;
* Collaboration channel such as Microsoft Teams or equivalent for human-in-the-loop exception escalation and decision handling &#x20;
* Appropriate Apps10 components and APIs assigned to the user permission sets for that digital worker identity, including:&#x20;

**Apps10 Components & Permission Sets:**&#x20;

<table data-header-hidden><thead><tr><th width="131.08984375"></th><th></th></tr></thead><tbody><tr><td><strong>Component</strong> </td><td><strong>API Name</strong> </td></tr><tr><td>PURCH </td><td>PurchaseOrderHandling </td></tr><tr><td>PURCH </td><td>PurchaseOrdersHandling </td></tr><tr><td>PURCH </td><td>PurchaseOrderLinesHandling </td></tr><tr><td>PURCH </td><td>SupplierForPurchasePartHandling </td></tr><tr><td>PURCH </td><td>SupplierForPurchasePartsHandling </td></tr><tr><td>PURCH </td><td>ConfirmPurchaseOrderWithDifferences </td></tr><tr><td>DOCMAN </td><td>DocumentHome </td></tr></tbody></table>

#### IFS Cloud Basic Data Requirements&#x20;

The following IFS Cloud master and transactional data must already be configured and maintained by the customer to support automated processing:&#x20;

* Supplier master data&#x20;
* Master Part data&#x20;
* Purchase Part data&#x20;
* Released Purchase Orders&#x20;
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