> For the complete documentation index, see [llms.txt](https://kb.theloops.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.theloops.io/cxplatform/ifs-loops-cx-platform.md).

# IFS Loops CX Platform

**Welcome!** Explore our guides and resources to get the most out of the IFS Loops CX platform -- where AI and human expertise work together to resolve faster, improve quality, and drive better customer outcomes.&#x20;

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>AI autopilot</strong></td><td>Resolve routine requests automatically, with smooth handoffs when needed.</td><td><a href="/pages/A9kcYkpEgDZ1QdRC4635">/pages/A9kcYkpEgDZ1QdRC4635</a></td><td><a href="/files/GQmxDskxJtdSuduIZJ9Y">/files/GQmxDskxJtdSuduIZJ9Y</a></td></tr><tr><td><strong>Agent assist copilot</strong></td><td>Surface knowledge and suggest next steps in real time.</td><td><a href="/pages/m2JjcXQWgBvobwiWXVx7">/pages/m2JjcXQWgBvobwiWXVx7</a></td><td><a href="/files/uINO5RTKpOlmv0I0zvuB">/files/uINO5RTKpOlmv0I0zvuB</a></td></tr><tr><td><strong>CX analyst</strong></td><td>Turn customer signals into executive-ready insights.</td><td><a href="/pages/l5YZpJYzmayEcLLZ5QR3">/pages/l5YZpJYzmayEcLLZ5QR3</a></td><td><a href="/files/I4VcGBT7s2kjQF6eDUcu">/files/I4VcGBT7s2kjQF6eDUcu</a></td></tr><tr><td><strong>Auto QA analyst</strong></td><td>Deliver automated QA across every interaction.</td><td><a href="/pages/Dg7Fg5VRZps6ZpUmuhpc">/pages/Dg7Fg5VRZps6ZpUmuhpc</a></td><td><a href="/files/tzlICfLS7eRa5Q7Xd8vH">/files/tzlICfLS7eRa5Q7Xd8vH</a></td></tr><tr><td><strong>Integrations</strong></td><td>Connect seamlessly with 65+ enterprise tools across CRM, ticketing, and more.</td><td><a href="/pages/1XPQV01sxtbXFtZBS9Hj">/pages/1XPQV01sxtbXFtZBS9Hj</a></td><td><a href="/files/SBpn6EQtQ9TV8dFS2cbx">/files/SBpn6EQtQ9TV8dFS2cbx</a></td></tr></tbody></table>


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