Intelligent Configuration Reuse for Configured Products

Finds and reuses matching prior product configurations instead of recreating them from scratch.

Core Domain: Supply Chain Management

Supported Digital Worker: Customer Order Manager (COM)

Overview

Evaluates configured product requests against historical Sales Quotations, Customer Orders, and configuration records in IFS Cloud. It compares configuration attributes, identifies exact, partial, or missing matches, and recommends whether to reuse an existing configuration, use the latest approved match, create a new configuration, or request human review.

Business Challenge

Sales teams repeatedly recreate configurations that already exist, increasing quotation effort and slowing customer response times.

How this skill fits into the workflow for:

Customer Order Manager (COM)

1

Receives RFQ, quotation, or order request

2

Extracts configuration attributes

3

Searches historical quotations, customer orders, and the configuration repository

4

Compares sales part, attribute combinations, and configuration values

5

Reuses an existing configuration or creates a new configuration ID

Decision Logic / HITL

• Exact match: auto reuse

• Multiple matches: select latest approved version

• Partial match: HITL

• New configuration: generate new configuration and pricing

Business Value

• Faster quote creation

• Consistent product configurations

• Reduced engineering effort

• Improved sales responsiveness

• Elimination of duplicate setup work

Key Capabilities

• Configured Sales Part validation

• Configuration attribute retrieval

• Historical configuration search

• Exact and partial match classification

• Multiple-match resolution

• Match confidence evaluation

• Latest approved configuration identification

• Configuration reuse recommendations

• HITL exception handling