HIDDEN - Resource library

A complete collection of articles and videos covering Agent Studio in depth. Return to it as a reference whenever you need more detail on any topic.

Fundamentals

• What Agentic Studio is & where it fits

  Agentic Studio's role in the IFS Loops platform & how it connects to CX workflows, data sources, & external systems.

• How tenants & workspaces are structured

  The two-level environment structure — tenants as the organizational boundary & workspaces as isolated areas within them.

• How to navigate the Agentic Studio interface

  The main navigation areas, menu structure, & where to find key features across the interface.

• What Digital Workers are & how they work

  What Digital Workers are, how they're structured, & how their components work together at runtime.

Core concepts

• What tools are & how Digital Workers use them

  What tools are, the types available, & how Digital Workers use them to retrieve data, run logic, & interact with external systems.

• What connectors are & how they work

  How connectors link Agentic Studio to external platforms & how authentication & communication are handled.

• How memory works in Agentic Studio

  The memory types available to Digital Workers & how each supports different retention needs across interactions.

• What skills are & how they extend Digital Workers

  What skills are & how they work as reusable, shareable capabilities across Digital Workers in a workspace.

• How evaluations work & what they measure

  How evaluations assess performance & what the scored results indicate about behavior.

Managing Digital Workers

• How to import a Digital Worker from the Marketplace

  How to browse the Marketplace, select a Digital Worker, and add it to your workspace.

• How to configure a Digital Worker

  How to open, modify, & save changes to a Digital Worker in your workspace.

MetaPrompter

• What MetaPrompter is & when to use it

  MetaPrompter's role in Digital Worker development & the kinds of problems it's designed to solve.

• How MetaPrompter generates proposed changes

  How MetaPrompter takes a behavioral description & turns it into targeted configuration proposals.

• The MetaPrompter interface: fields & controls

  The input area, output area, & proposal controls that make up the MetaPrompter interface.

• How to configure a Digital Worker with MetaPrompter

  How to use MetaPrompter to configure a Digital Worker.

• How to review & apply MetaPrompter changes

  How proposed changes are displayed, compared against current configuration, & selectively applied.

Graph view

• What the graph view shows & how to read it

  Graph view as a visual map of Digital Worker structure — what nodes represent & how connections reflect runtime data flow.

• Node states in graph view & what they mean

  Each node state — idle, active, completed, & error — & what each indicates during Digital Worker execution.

• How to navigate nodes in graph view

  Node selection, the detail panel, & how to move through complex Digital Worker structures using zoom & pan.