What Is Agentic Studio?
Agentic Studio is IFS Loops' central platform for building, deploying, and managing digital workers. Whether you are installing a pre-built template from the Marketplace or assembling a custom worker from scratch, Agentic Studio provides the environment, tooling, and lifecycle management to take a digital worker from concept to production.
Think of it as a control tower for automation: one place where teams configure how digital workers behave, test them safely before go-live, monitor their performance in real time, and continuously improve their outputs over time.
The Four Pillars of This Release
The current release of Agentic Studio is built around four core areas:
Marketplace: a store of pre-packaged digital worker and skill templates, maintained and updated by the IFS Loops team.
Agentic Studio: the full development and management environment for digital workers, including installation, customization, testing, and monitoring.
FSM Digital Workers: purpose-built digital workers for Field Service Management workflows.
Connectors: integrations with IFS and related third-party applications that give digital workers access to real system data and actions.
Who Uses Agentic Studio?
Agentic Studio is designed for enablement teams, solution architects, and business administrators responsible for deploying digital workers across an organization. You do not need to be a developer to get started, as many configuration tasks use a conversational interface. A working understanding of the product and processes you are automating will help you get the most from the platform.
The Core Building Blocks
Workspaces
Workspaces let you segment digital workers by business area, site, or use case. Each workspace keeps its data, context, and learning separate, so insights from one part of the business do not bleed into another. For example, a manufacturer running two distinct sites can create two workspaces, one per site, to keep operations cleanly isolated. Up to five workspaces are supported per tenant.
Environments: UAT and Production
Every workspace includes two environments. UAT (User Acceptance Testing) is where you make changes and validate behavior before anything reaches live operations. Production is where the digital worker handles real events. Changes always start in UAT and are promoted to Production only once they have been tested and published.
Digital Workers
A digital worker is the core unit of automation in Agentic Studio. It combines instructions (what to do and how to reason), skills (modular capabilities it can invoke), tools (actions it can take in external systems), and triggers (events that start it automatically) into a single, managed entity.
Skills and Tools
Skills are reusable, modular capabilities that a digital worker can call when it detects the right intent. Tools give a digital worker the ability to take real actions, such as querying systems, creating records, and sending messages, by connecting to your business applications through connectors.
The Agent Development Life Cycle (ADLC)
Agentic Studio structures digital worker delivery through a five-stage lifecycle that mirrors software development practices:
Stage
What Happens
Configure
Install or modify a digital worker: instructions, skills, tools, and triggers.
Test
Run sanity tests and evaluate outputs in the UAT environment.
Deploy
Publish a versioned copy and promote it to Production.
Monitor
Track usage, events, and performance in real time.
Learn
Review evaluation scores, identify gaps, and iterate on instructions or configuration.
Why This Matters
Traditional automation tools treat processes as static. Agentic Studio is built around the reality that processes change: systems are updated, requirements shift, and edge cases emerge. The ADLC, paired with versioning and evaluation tooling, gives teams the confidence to make those changes safely and predictably, without disrupting live operations.
Tip: Digital workers imported from the Marketplace are typically about 60% ready out of the box. Agentic Studio provides all the tools needed to close the remaining gap for your organization.
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